Frequently Asked Questions
Everything you need to know about shopping with Ted Baker.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking link and a unique tracking number to monitor your delivery's progress.
What is your return policy?
We offer a 30-day return policy for items in their original, unworn condition with all tags attached. Please note that certain items like earrings and swimwear are non-returnable for hygiene reasons.
Do you offer international shipping?
Yes, Ted Baker ships to over 100 countries worldwide. Shipping costs and delivery timelines vary depending on your location and the selected shipping method at checkout.
How do I find the right size?
Each product page features a comprehensive size guide. We provide measurements for UK, EU, and US sizing to help you find the perfect fit for our clothing and footwear.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.
Can I cancel or amend my order after it has been placed?
To ensure fast delivery, we process orders quickly. Therefore, we are unable to make changes or cancellations once an order is confirmed. You can, however, return the items once they arrive.